We ship our products from US or from Nepal warehouse, depending on the item location.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items.
Shipping date estimates may appear on the shipping quotes page.
Free Shipping Available on all orders over $100 USD purchase( Ship via Standard Shipping) and over $100 USD (Ship via Express Shipping).
Shipping is free for most of the countires like: USA , UK , Australia , Germany , France, Italy and many more.
We ship our product via USPS First Class, Priority Mail or Register unless otherwise selected. It takes 10-15 business days to deliver to most locations.
Packages are shipped before 1PM EST on the next business day and are guaranteed within 2-5 business days with Tracking Number available. No orders are shipped Saturday and Sunday. A signature may be required upon delivery of Express packages.
International Shipping : We ship worldwide and the shipping cost is free for most of the countries.
Tracking Numbers are included with express deliveries. Express mail orders will receive a tracking number with your automated email confirmation. Our shipping methods for standard shipping do not include a tracking number.
We Accept Visa, MC, Discover, AMEX and Paypal.
You may return most new, unopened items within 15 days of delivery for a refund(15% restocking fee may apply). If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You should expect to receive your refund within four weeks of returning your package.
Please give us an opportunity to serve you better! Our goal is to make sure that you are 100% satisfied. If you are unhappy with the order, please let us know first, we want to hear from you. Please contact us before returning a damaged or incorrect item by filling out a form on the Contact Us page.
The best way to reach us is via email by filling out a form on the Contact Us page. Alternatively, please call us at (612) 758-0436 and leave us a message and we will return your call as soon as possible.
You can also join our facebook community to receive the latest news, quotes, and special products: https://www.facebook.com/GiftFromNepal